We’re getting there…


Should I check email? Infographic from Dell 


13 things your customers want you to know

1. Customers want to feel important.

2. Customers crave to be appreciated.

3. Customers are not particularly interested in you.

4. Customers want two things in life: Success and happiness.

5. Customers want you to truly listen.

6. Customers will not connect unless they feel valued by you.

7. Customers buy emotionally and defend logically.

8. Customers have, on average, a very short attention span.

9. Customers enjoy people with whom they share common interests.

10. Customers want to be understood.

11. Customers are drawn to those who show genuine interest.

12. Customers love to teach things that they know.

13. Customers want help in some aspect of their life.

Jerry Acuff 


Gatorade Mission Control


Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won’t feel insecure around you. We are all meant to shine as children do. It’s not just in some of us; it is in everyone. And as we let our own lights shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.